Shipping policy

Thank you for visiting and shopping at Cold mountain organic. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

Standard

5-7 business days

Starts at Rs.30.


Express

 On request
Starts  at Rs.140.

Overnight

- -

* Overnight delivery is not available for the moment.



Delivery delays can occasionally occur. Due to the current pandemic,delivery time may be impacted.



Shipment to P.O. boxes or APO/FPO addresses

Cold Mountain organic ships to addresses within India only.




Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


Cold mountain organic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Refer return policy,for for details.


International Shipping Policy


We currently do not ship outside the India.